|
|
REGENCY LIMITED LIFETIME WARRANTY
GAS UNITS
<<
Back to Regency Listing >>
Regency Fireplace Products
are designed with reliability and simplicity in mind. In addition, our
internal Quality Assurance Team carefully inspects each unit thoroughly
before it leaves our door. Regency Industries Ltd. is pleased to extend
this limited lifetime warranty to the original purchaser of a Regency
Product.
The Warranty:
- Lifetime
- Covered under the agreement are the following components:
- Combustion chamber Embers
- Heat Exchanger Gold Plating (against defective manufacture)
- Burner tubes Glass (thermal breakage)
- Logs
The above will be covered for parts and labor for the first five years and parts only thereafter.
Electrical components such as blowers, fan motor, switches, wiring, thermodiscs, remote control, thermopiles, thermocouples, pilot assemblies, and gas valves are covered for one year from the date of purchase.
Conditions:
All installations must be performed by a qualified gas fitter and installed
according to all applicable local and national codes. Also, all service
work must be carried out by a qualified gas service person. It is the
responsibility of the installer to ensure that the appliance is firing
as per rating plate. Any part or parts of this unit, which in our judgment
show evidence of such defect will be repaired or replaced at Regency's
option, through an accredited distributor or agent provided that the defective
part be returned to the distributor or agent Transportation Prepaid, if
requested.
Exclusions:
This limited lifetime warranty does not extend to include paint, door
or glass gasketing, or trim. It does not cover installation and operational
related problems such as over-firing, downdrafts or spillage caused by
environmental conditions, nearby trees, buildings, hilltops, mountains,
inadequate venting or ventilation, excessive offsets, negative air pressures
caused by insufficient make up air, mechanical systems such as furnaces,
fans, clothes dryers, etc.
The warranty does not extend to any part or parts which show evidence of misuse or abuse, neglect, accident or lack of maintenance.
Products made by other manufacturers and used in conjunction with the operation of this appliance without authorization from Regency, may nullify your warranty on this product.
Regency Industries Ltd., shall in no event be liable for any special, indirect consequential damages of any nature whatsoever which are in excess of the original purchase price of the product. Any alteration to the unit which causes sooting or carboning that results in damage to the exterior facia is not the responsibility of Regency Industries Ltd.
Note: Warranty is not transferable.
Vent Components:
The venting components are under warranty from Simpson DuraVent Inc.
General:
It is essential that all submitted claims provide all of the necessary
information including purchase date, serial #, type of unit and part or
parts requested.
|
|
|
|
|
|
 |